Privacy Policy

1. Introduction

Welcome to 77fd, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how 77fd collects, uses, discloses, and protects the personal information you provide when using our website, mobile interface, and related services. By accessing or using 77fd, you acknowledge that you have read, understood, and agree to the practices described in this policy.

This policy applies to all users who register, browse, or interact with 77fd's services from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are committed to handling your data with the utmost care, maintaining transparency at every step, and empowering you with control over your personal information.

2. Information We Collect

When you create an account or interact with 77fd's platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, and national ID or passport number for age and identity verification purposes.
• Contact details: email address and mobile phone number used during registration and for account communications.
• Financial data: mobile banking account references (such as bKash, Nagad, Rocket, or Upay numbers) and transaction history for deposit and withdrawal records.
• Technical data: IP address, device type, operating system, browser type, and unique device identifiers collected automatically when you access our platform.
• Behavioural data: game preferences, session duration, betting patterns, and navigation activity within the 77fd platform.

We collect information only to the extent necessary to provide you with a safe, secure, and enjoyable experience on 77fd. We do not collect sensitive categories of data such as racial origin, political opinions, or biometric identifiers beyond what is strictly required for account security.

3. How We Use Your Information

77fd uses the personal information we collect for a range of legitimate operational purposes. These include but are not limited to:

• Account management: verifying your identity, creating and maintaining your user account, and processing your registration details.
• Transaction processing: handling deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and maintaining accurate financial records.
• Customer support: responding to your queries, resolving disputes, and communicating important updates about your account or our services.
• Platform security: detecting and preventing fraud, money laundering, underage access, and other prohibited activities to maintain a safe environment for all users.
• Service improvement: analysing aggregated usage patterns to improve game offerings, platform performance, and the overall user experience on 77fd.
• Promotional communications: sending you relevant bonuses, promotional offers, and updates — only where you have not opted out and where permitted under applicable guidelines.

4. Data Storage and Security

77fd employs industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer) technology. Sensitive account credentials are stored in hashed formats and are never retained in plain text.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable legal obligations. When data is no longer required, it is securely deleted or anonymised. Users in Bangladesh can contact our support team to enquire about the specific retention period applicable to their account data.

5. Sharing of Your Information

77fd does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share data with carefully selected partners only in the following circumstances:

• Payment processors: mobile banking operators (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) receive only the minimum data necessary to process your transactions securely.
• Technology and service providers: trusted vendors who assist in operating our platform, providing security services, or delivering customer support under strict confidentiality obligations.
• Legal and regulatory requirements: we may disclose personal information when required by applicable laws, court orders, or to cooperate with law enforcement investigations to the extent permitted.

All third parties who receive your data are contractually bound to use it solely for the specific purpose for which it was shared, and are prohibited from using it for any other purpose without your explicit consent.

6. Cookies and Tracking Technologies

77fd uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how our platform is used. Cookies are small text files placed on your device when you visit our site. They allow us to recognise returning users, maintain session continuity, and deliver content relevant to your interests and location in Bangladesh.

You may control cookie settings through your browser's preferences. However, disabling certain cookies may affect the functionality of some features on 77fd. We do not use cookies to collect personally identifiable information beyond what is needed for the platform to function securely and efficiently.

7. Your Rights and Choices

As a 77fd user, you have the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal information we hold about you at any time.
• Right to rectification: if any of your information is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right to erasure: in certain circumstances, you may request that we delete your personal data, subject to any overriding legal obligations we may have to retain it.
• Right to opt out of marketing: you may unsubscribe from promotional communications at any time by contacting our support team or using the unsubscribe option in our messages.

To exercise any of these rights, please contact our team at [email protected]. We will respond to all verified requests within a reasonable timeframe. Please note that certain requests may be subject to identity verification before we can process them.

8. Age Verification and Responsible Gaming

77fd is strictly a 21+ platform. As part of our commitment to responsible gaming, we are required to collect and verify age-related identity information before permitting any user to gamble on our platform. Users who are found to be under 21 years of age will have their accounts suspended immediately and any pending withdrawals frozen pending investigation.

The personal information collected during age verification is used solely for compliance purposes. We do not share this data with any marketing partner. If you believe your data was collected in error or have concerns about how your age verification information is being stored, please contact [email protected].

9. Third-Party Services and Links

The 77fd platform integrates with third-party game providers such as Pragmatic Play, Evolution Gaming, and Spribe to deliver casino games, live tables, and crash game content. These providers operate under their own privacy and data security frameworks. While we carefully vet all technology partners, 77fd is not responsible for the data practices of external providers once data passes outside our direct control. We encourage all users to review the privacy policies of third-party services they interact with.

10. Changes to This Privacy Policy

77fd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of 77fd after any such changes constitutes your acceptance of the revised policy. We recommend checking this page periodically for the most current version.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77fd handles your personal data, please reach out to our dedicated support team. We aim to address all privacy-related enquiries promptly and professionally.

[email protected]